Privacy Policy
Last updated: 1 October 2026
Ningbo Hugeleaf Gardening Products Co., Ltd. ("HUGELEAF", "we", "us", "our") operates https://hugeleafgarden.com (the "Site"). This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit the Site, submit an enquiry, or otherwise interact with us.
We are a business-to-business supplier. The Site is intended for importers, wholesalers and retail chains, not for consumers. We do not sell products to consumers through the Site and we do not offer online payment or checkout.
1. Who is responsible for your information
The data controller is:
Ningbo Hugeleaf Gardening Products Co., Ltd.Registered address: Panhuoqiao Village, Xiaying Street, Yinzhou District, Ningbo, Zhejiang, ChinaUnified Social Credit Code: 91330205MA282C4C5KEmail: sales@hugeleafgarden.comTelephone: +86 15888511091We have not appointed a representative under Article 27 of the EU GDPR or Article 27 of the UK GDPR. If you need to reach us about data protection, please use the contact details above, and we will respond or tell you if we cannot.
2. Information we collect
We only collect the information you choose to give us, plus a limited amount of technical information generated automatically.
Information you provide through our enquiry form: name, company name, business email address, country, product of interest, estimated quantity, and the content of your message. Fields marked as required must be completed for us to process your enquiry.
Information you provide by other means: if you contact us by email, telephone or messaging app, we receive the contact details and content you send.
Information collected automatically: when you visit the Site we may collect your IP address, browser type and version, device type, referring page, pages viewed and the date and time of your visit. This information is used in aggregate to understand how the Site is used and to keep it secure. See our Cookie Policy for details of the cookies and similar technologies we use.
We do not knowingly collect sensitive categories of personal data, and we ask that you do not include them in your enquiry.
3. Why we use your information, and our legal basis
| Purpose | Legal basis |
|---|---|
| Responding to your enquiry, preparing quotations, and taking steps before entering into a contract | Performance of, or steps prior to entering into, a contract — GDPR Article 6(1)(b) |
| Communicating with you about orders, samples, specifications and delivery | Performance of a contract, or our legitimate interests in operating our business — Article 6(1)(b) and 6(1)(f) |
| Sending you commercial information about our products and offers where you have requested it or where permitted by applicable law | Consent, or our legitimate interests in business-to-business marketing — Article 6(1)(a) and 6(1)(f); and applicable e-marketing rules |
| Keeping records of enquiries and transactions, and managing our business relationship | Our legitimate interests in operating and documenting our business — Article 6(1)(f) |
| Maintaining the security and integrity of the Site, preventing fraud and misuse | Our legitimate interests — Article 6(1)(f) |
| Complying with legal, tax, customs and export-control obligations | Compliance with a legal obligation — Article 6(1)(c) |
Where we rely on legitimate interests, we have balanced those interests against your rights and expect the impact on you to be minimal, given that the Site is a business-to-business enquiry channel.
4. Who we share it with
We do not sell your personal information. We may share it with:
- Service providers that support our operations, such as hosting, email, analytics, IT and customer-relationship tooling, acting on our instructions and subject to confidentiality obligations;
- Logistics, customs and freight partners, where necessary to arrange shipment of an order you have placed;
- Professional advisers, such as accountants, auditors and legal advisers;
- Authorities, where we are required to do so by law or where necessary to establish, exercise or defend legal claims;
- A successor entity, in connection with a merger, acquisition or transfer of our business or assets.
5. International transfers
We are established in China. Information you submit through the Site is transferred to and processed in China, which may not provide the same level of data protection as your home country.
Where personal data of individuals in the European Economic Area, the United Kingdom or Switzerland is transferred outside those territories, we apply the safeguards required by applicable law, together with additional measures where needed, to protect your information. Write to us at the address in Section 1 if you would like to know which safeguards apply to your information.
6. How long we keep it
We keep enquiry records for as long as necessary to deal with your enquiry and to maintain our business relationship, and afterwards only for as long as necessary to comply with legal obligations, resolve disputes and enforce agreements. When that period ends, the records are deleted or anonymised.
7. Your rights
Subject to applicable law, you may have the right to:
- access the personal information we hold about you;
- correct information that is inaccurate or incomplete;
- erase information where we no longer have a lawful reason to keep it;
- restrict or object to certain processing, including processing based on legitimate interests;
- receive information you provided in a structured, commonly used, machine-readable format, and to have it transmitted to another controller (data portability);
- withdraw consent at any time, where we rely on consent;
- lodge a complaint with your local data protection supervisory authority.
To exercise any of these rights, contact us at the email address in Section 1. We will respond within the timeframe required by applicable law. We may need to verify your identity before acting on a request.
If you are in the European Economic Area or the United Kingdom, you also have the right to complain to your national supervisory authority.
8. Cookies and similar technologies
We use cookies and similar technologies on the Site. Our Cookie Policy explains what we use and how you can control it. We do not load non-essential cookies or analytics before you have consented to them.
9. Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, alteration or disclosure. These include restricting access to enquiry data to staff who need it, and using reputable service providers. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
10. Children
The Site is a business-to-business site and is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us so that we can delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last revised. Material changes will be posted on this page.
12. How to contact us
Ningbo Hugeleaf Gardening Products Co., Ltd.Panhuoqiao Village, Xiaying Street, Yinzhou District, Ningbo, Zhejiang, ChinaEmail: sales@hugeleafgarden.comTelephone: +86 15888511091If your query concerns data protection, please write "Data Protection Request" in the subject line so that it is routed correctly.